TERMS & CONDITIONS OF SALE

PAYMENT

* We operate strictly on COD unless an account application has been submitted and approved prior to production. As our couriers do not accept cash, if you require delivery, then a remmittance of payment or credit card details will be required prior to shipping.

* Additional fees may include artwork alteration fees if necessary, credit card processing fees, courier costs, packaging & handling.

DEFAULT & CONSEQUENCES OF DEFAULT

If the client defaults on payment of any invoices in accordance to the set payment terms, then the client will be liable to indemnify Outsource for any and all legal and/or collection fees incurred in the debt recovery process. An interest rate of 2.5% may also be added at the discretion of Outsource to moneys owed over 30 days and calculated dayly.

PRIVACY ACT 1988

The client authorises Outsource to the extent permitted by the law to collect, retain and use any information about the client, for the purpose of assessing the Clients creditworthyness or to notify other credit providers of a default by the client.

CANCELLED ORDERS

If a cancellation of an order prior to delivery is unavoidable due to any reason, the client will be responsible for any and all expenses and use of resources and material up to the date of cancellation. 

CLAIMS

All claims must be made in writing or email within seven days of receipt of goods, beyond which period no claim can be entered into. All goods must be returned in full. Usage of goods will void claim.

CONSEQUENTIAL LOSS OR DAMAGE

Responsibility will not be accepted for consequential loss or damage occasioned by errors, or by delay in delivery.

DESIGN INFRINGEMENTS

The client agrees to assume all liability for demands and action brought against us for patent or copyright infringement.

INTERSTATE DELIVER

Outsource cannot be held responsible for any delays in freight forwarding once dispatched from Outsource.

COLOURS

Without a PROOF we cannot guarantee that exact colours can be reproduced to your submitted artwork. Proofing costs are extra.

ACCEPTANCE

The receipt of either a faxed or emailled booking form, an email print order, or an email approving a quote from the client will be taken as an acceptance of these terms and conditions.